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Online Services--Ethics and Practice Standards
The
Practice of Internet Counseling (National Board for Certified Counselors, Inc.
[NBCC]) -November 2001
Ethical
Standards for Internet Online Counseling
(Approved by the Governing Council, American Counseling
Association) -October 1999
APA
Statement on Services by Telephone, Teleconferencing, and Internet
(Ethics Committee of the American Psychological Association) -November
5, 1997
International
Society for Mental Health Online
(ISMHO)
A not-for-profit organization, which was formed in 1997
to promote the development, understanding, and integration
of information technology options within mental health
services.
Suggested
Principles for the Online Provision of Mental Health
Services
(International Society for Mental Health Online
[ISMHO])
Metanoia ["a change of mind"]
(Martha Ainsworth, Metanoia.org)
Public access. This Web site has been transformed from that of a former
Internet consultant for providers of "e-therapy" to a site for both
consumers and providers of e-therapy.. Multiple guidelines and tips are
provided for potential consumers and provider of these e-therapy
services.
The
Psychology of Cyberspace (John Suler, PhD, Department of
Psychology, Rider University, Lawrenceville, NJ)
An online book with links to article and subjects--a book search system
is available.
Providers and Referral Services
AskTheInternetTherapist.com (Internet Therapist, LLC, Scottsdale,
AZ)
Approximately 16 e-therapists, who provide e-mail and audiovisual
Internet counseling, are identified.
The e-mail exchange system is not disclosed [April 2005]. NetMeeting,
CUworld Instant Messaging (previously, CUseeMe), MSN Messenger, and
Yahoo Messenger are used for [live] audiovisual Internet counseling.
Public service components include links to health tips, sample e-mail
responses and articles (Site Map> Therapists Staff), and other
services. The public can access monitored discussion groups--a no cost
registration is required to post messages.
MyTHERAPYnet.com (MyTHERAPYnet, Inc., Woodland Hills, CA)
Select and communicate with a therapist from a list of approximately
350 professionals with complete biographies (the overall database lists
approximately 800 therapists and "life coaches"). Multilingual (e.g.,
English, Farsi, Russian, and Spanish) therapists are available. Online
communication security between a client and therapist is assured;
however, details related to the proprietary technologies used is vague
(especially with regard to live or synchronous client-therapist
exchanges). Complete biographies are available for about 350 therapists
and "life coaches" (from a database of approximately 800 [April 2005]).
Online
Counseling at 4eTherapy (Find-a-Therapist, Inc., Mesa, AZ)
Identify approximately a dozen therapists associated with Online
Counseling at 4eTherapy. These independent therapists offer e-mail and
[live] chat services. Electronic messages are exchanged through
Safe-mail e-mail accounts, and live service appears to be based on PHP
Live, which is a Web browser-based customer support system.
Therapist Directory: Find-a-Therapist (Find-a-Therapist, Inc.,
Mesa, AZ)
Use the U.S. listings, professional directories, or international
listings to identify a therapist in your area. (An atypical search
system is available.) A profile (including contact information) is
available for each professional or organization, which has purchased a
listing with Find-a-Therapist. Use
Our Family of
Directories to identify other Find-a-Therapist domain names and
associated therapists and organizations.
PersonalSolutions.com (PersonalSolutions.com, LLC, Dallas, TX)
PersonalSolutions.com has two "look-a-like" Web sites--one for clients
(personalsolutions.com), and the other for therapists
(pstourguide.com). Furthermore, these identically formatted sites have
an integrated link structure--which site a visitor is navigating is
difficult to determine (without observing the domain within the
"address" field).
For consumers seeking online or in-office services,
go to the directory,
Find a Licensed Therapist. A gender preference is mandatory;
however, other database query variables (i.e., Area of Specialty, Zip
Code, and By Name) are optional.
Associate Therapists
include a biography, schedule (or calendar), and some include a
link to her or his Web site. Associate Therapists accept and
respond to e-mail inquiries--typical fees range from $25-$35 per
inquiry-and-response. (Clients are encouraged to register and use a
Safe-mail e-mail account.) Basic Associate
Therapists provide contact information such as address, and
telephone and fax numbers, and some include a link to a Web site.
For both Associate and Basic
Associate Therapists, 38 females and 31 males are listed
[April 2005].
Individual
Providers
HopeAllianz.com
(Jody L. Friesen Grande, MSW, LICSW; Plymouth, MN)
Online service options for therapy, family consultation,
and personal coaching are based on e-mail correspondence.
Services (for many disorders and issues) are provided from
within a holistic framework (i.e., focusing on the mind,
body, and spirit connection). There is not a charge for the
initial e-mail correspondence for any option. HopeAllianz has
an online Mental Health Resource Center and a free monthly
Newsletter.
Virtual Clinic-NetAddiction.com (Kimberly S. Young,
"Cyber-Psychologist," Center for Online Addiction/eBehavior, LLC,
Bradford, PA)
Chat room counseling involves the use of a private room and Yahoo
Messenger, a consumer and server-managed communication system. Services
are provided for individuals and couples who seek confidential advice
on how to deal with addiction, relationship, anxiety, abuse, and
related issues. (Telephone counseling services are available.) Refer to
directories,
Research
Articles on Internet Addiction and
Internet
Addiction Test Index for resources that are accessible to the
public.
Center
for Psychological
Advice (Cathy
Chance, PhD, Psychologist; Long Beach, CA)
Counseling options include e-mail- and chat-based
services related to depression, anxiety, stress, domestic
violence, chronic pain, troubled relationships, and other
mental health issues. No cost services include a forum (or
message board) and a hosted chat room twice per week.
Counselor2you.com
(Richard Bush, Doctorate in Psychology; Phoenix, AZ)
e-mail-based counseling services, with the option for
individual chat sessions via an online chat room or AOL
Instant Messenger. Private practice has included offering
self-improvement guidance, counseling, and
hypnotherapy.
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